Terms of service

 

Welcome to fuss. These Terms of Service govern your use of our website, fuss.pk, and any purchases made through our store. By accessing our website or placing an order, you agree to these terms. Please read them carefully before using our services.

1. General Information

The website fuss.pk is operated by fuss. Throughout the website, the terms "we," "us," and "our" refer to fuss.

We offer watches for sale through our online store to customers in Pakistan. We reserve the right to update, modify, or discontinue any part of our website or services, subject to applicable law.

2. Eligibility and Use of Website

By using our website, you confirm that you are legally capable of entering into a purchase agreement under applicable law.

You agree to use our website for lawful purposes only. You must not misuse the website, interfere with its operation, attempt unauthorized access, or provide false information when placing an order.

3. Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, and other details. However, slight variations in product appearance may occur due to lighting, photography, screen settings, or manufacturing differences.

Customers should review the available product information carefully before placing an order. If you need clarification about a watch, please contact us before purchasing.

4. Pricing and Availability

All product prices are displayed on our website in the currency specified at checkout. Prices, product availability, and promotional offers may change without prior notice, subject to applicable law.

If a product is unavailable or a pricing or listing error is identified, we reserve the right to contact the customer to clarify the issue or cancel the affected order where permitted by law.

5. Orders and Order Confirmation

When you place an order on fuss.pk, you agree to provide accurate and complete information, including your name, phone number, and delivery address.

We reserve the right to decline or cancel an order where reasonably necessary, including suspected fraud, incorrect pricing, stock unavailability, or inaccurate order information, subject to applicable law.

An order confirmation does not necessarily mean that the order has been dispatched. We may contact you to verify order details before processing it.

6. Payment Method

We currently offer Cash on Delivery (COD) as a payment method.

Customers are responsible for paying the confirmed order amount in accordance with the payment instructions provided at delivery. Any applicable delivery charges will be communicated during checkout or before order confirmation.

We reserve the right to update our available payment methods in the future.

7. Shipping and Delivery

Orders are delivered to the address provided by the customer at checkout.

Delivery estimates, where displayed, are approximate and may vary due to courier operations, weather, public holidays, location, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and a reachable contact number. Additional arrangements may be necessary if delivery cannot be completed.

8. Return, Exchange, and Refund Policy

Our general store policy is that delivered purchases are final, and we do not accept returns or exchanges for a change of mind.

However, if an item is delivered damaged, defective, or different from the item ordered, please contact us with your order details and supporting photographs or videos, where applicable.

Such cases will be reviewed individually, and an appropriate resolution will be determined in accordance with applicable law.

Nothing in these Terms excludes or restricts any consumer rights that cannot lawfully be excluded or restricted.

Please review our Return and Refund Policy for further details.

9. Order Cancellation

Customers who wish to cancel an order should contact us as soon as possible.

Cancellation requests depend on the order's processing and dispatch status. Once an order has been dispatched, cancellation may no longer be possible.

We may cancel an order where necessary due to stock unavailability, suspected fraudulent activity, pricing errors, or other legitimate reasons, subject to applicable law. If payment has already been collected, any required refund will be handled in accordance with applicable law.

10. Intellectual Property

Unless otherwise stated, the content on fuss.pk, including website text, branding, graphics, and design elements, is owned by or used with permission by fuss.

You may not reproduce, distribute, modify, or commercially use our website content without prior authorization, except where permitted by law.

Product images, names, and materials belonging to third parties remain subject to their respective rights.

11. Third-Party Services and Links

Our website may use third-party services, including payment-related services, courier services, and Shopify's ecommerce platform.

We are not responsible for the independent content or practices of third-party websites. Your use of third-party services may be subject to their own terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, fuss will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms limits liability or consumer rights where such limitation is prohibited by applicable law.

13. Privacy and Personal Information

We collect and use customer information as necessary to process orders, arrange deliveries, provide customer support, and operate our store.

Your personal information will be handled in accordance with our Privacy Policy and applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page with an updated revision date.

Your continued use of our website after changes are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

15. Governing Law

These Terms of Service are subject to the applicable laws of Pakistan. Any dispute will be handled by the competent authorities or courts with jurisdiction, subject to applicable law.

16. Contact Information

For questions about these Terms of Service, please contact us:

Store Name: fuss

Website: https://fuss.pk

Email: fuss346@gmail.com

Phone: 03190428013

Social Media: Facebook and Instagram, @fuss.pk