Welcome to hertcelestial. By accessing or using our website, hertcelestial.pk, or placing an order with us, you agree to the following Terms of Service.

1. General

hertcelestial operates an online store offering jewelry and watches to customers in Pakistan.

We reserve the right to update, modify, or discontinue any product, service, content, or part of the website at any time without prior notice.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, specifications, colors, and other information as accurately as possible.

However, slight differences may occur between product images and the actual product due to photography, lighting, screen settings, or manufacturing variations.

Product availability may change without prior notice.

3. Pricing

All prices displayed on hertcelestial.pk are in Pakistani Rupees unless stated otherwise.

We reserve the right to change product prices at any time without prior notice.

If an obvious pricing or listing error occurs, hertcelestial reserves the right to correct the error and, where applicable, cancel the affected order.

4. Orders

When you place an order, you are responsible for providing accurate and complete information, including your name, phone number, delivery address, and other required details.

An order is considered accepted only after it has been processed by hertcelestial.

We reserve the right to refuse, cancel, or limit an order where necessary, including cases involving incorrect information, product availability issues, suspected fraudulent activity, or other operational reasons.

5. Cash on Delivery

Cash on Delivery is available as a payment method for eligible orders.

Customers are responsible for providing accurate contact and delivery information and being available to receive their order.

6. Shipping and Delivery

We aim to process and dispatch orders within the timeframe communicated by hertcelestial.

Delivery times may vary depending on the customer's location, courier operations, weather, public holidays, or other circumstances outside our control.

A delay in delivery does not automatically constitute a failure to provide the ordered product.

7. Returns and Refunds

hertcelestial does not accept returns or exchanges.

Refunds are not provided for change of mind, personal preference, incorrect selection, or similar reasons.

If an order arrives damaged or an incorrect product is received, the customer should contact hertcelestial as soon as possible so the matter can be reviewed.

For complete details, please refer to our Return and Refund Policy.

8. Website Use

You agree to use hertcelestial.pk only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to interfere with the website's operation or security.

• Copy, reproduce, or distribute website content without permission.

• Attempt to gain unauthorized access to any part of the website or its systems.

• Submit false or misleading information when placing an order.

9. Intellectual Property

The content of hertcelestial.pk, including text, product descriptions, graphics, logos, images, designs, and other materials, is owned by or used by hertcelestial with appropriate rights.

You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

10. Third-Party Services

hertcelestial may use third-party services, including payment, delivery, hosting, analytics, or other service providers.

These services may operate under their own terms and policies. hertcelestial is not responsible for the independent policies or practices of third-party service providers.

11. Limitation of Liability

To the extent permitted by applicable law, hertcelestial will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including delivery delays, courier issues, website interruptions, technical problems, or events outside our control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our store, services, policies, or legal requirements.

The updated version will be published on hertcelestial.pk and will apply from the date it is posted.

13. Contact Us

If you have questions regarding these Terms of Service, you can contact us at:

hertcelestial
Website: hertcelestial.pk
Phone: 03214133780
Email: hertcelestial@gmail.com

By using hertcelestial.pk or placing an order, you acknowledge that you have read and agreed to these Terms of Service.